Privacy Policy

Last updated: October, 2026

Entredos offers adult intimacy products and related shopping experiences. This Privacy Policy describes how personal information is handled through entredos.com and its associated services. In this policy, “Entredos,” “we,” “us,” and “our” refer to the business operating the Entredos website.

1. Privacy contact

For questions about your personal information or to submit a privacy request, contact: Entredos, hello@entredos.com

2. Information you provide

The information involved depends on the features you use and the details you choose to provide. It may include:

• Your email address and other contact details.
• Account registration and authentication information.
• Products saved to your wishlist.
• Messages sent to customer support.
• Subscription choices and privacy preferences.
• Confirmation that you meet the website’s minimum age requirement.
• Responses submitted through the product-selection quiz.
• Products recommended through the quiz.
• Order, billing, and delivery details when you make a purchase through a supported sales channel.

Please avoid including medical information or other sensitive details in general contact forms or customer support messages unless they are necessary to address your request.

3. Information collected through website use

Website operation and integrated services may involve technical information such as an IP address, browser type, device information, request timestamps, and error logs. Cookies and similar technologies may also collect information about website interactions, depending on the technologies enabled and your privacy choices. Read our Cookie Policy for information about cookies and the available controls.

4. How information is used

Depending on the service requested, personal information may be used to:

• Create and manage an account.
• Provide access to requested website features.
• Save and display a wishlist.
• Generate and deliver product recommendations.
• Process purchases and provide order-related support.
• Respond to questions and service requests.
• Deliver communications you have requested.
• Send promotional messages when you subscribe or where otherwise permitted by applicable law.
• Maintain website operation and investigate security issues.
• Assess website performance, subject to applicable privacy choices.
• Meet legal obligations and maintain required business records.

Where applicable law requires consent for a particular use, that consent must be obtained separately. Creating an account or using the website does not automatically authorize every use of your information.

5. Product-selection quiz

The Entredos quiz uses your answers to suggest products that match your stated preferences. Your email address is required to reveal and receive your selection. Receiving the requested result is separate from subscribing to promotional emails. Some quiz answers may reveal sensitive personal preferences. Any required notice and consent for handling those answers must be provided before collection. Quiz recommendations are shopping suggestions. They are not medical advice, a diagnosis, or a guarantee that a product will suit you. To ask about information associated with a quiz submission or request its deletion, contact hello@entredos.com.

6. Email communications

You may choose to subscribe to product news, offers, and other promotional messages from Entredos. You can unsubscribe through the link provided in a promotional email or by contacting hello@entredos.com. Unsubscribing from promotional messages does not prevent communications needed to fulfill a service you requested, such as account notices, quiz results, or order updates.

7. Service providers and disclosures

Providing website and shopping services may involve companies supporting hosting, account management, customer communications, payment processing, delivery, and technical support. The information needed by a provider depends on its function. For example, an email service may require your email address to deliver a requested message, while a delivery provider may require shipping details to deliver an order. Information may also be disclosed where required by law, in response to a valid legal request, to address fraud or security concerns, or in connection with a business transaction, subject to applicable protections. For questions about the providers or disclosures relevant to your use of Entredos, contact hello@entredos.com.

8. Advertising and tracking choices

Cookies and similar technologies can involve disclosures to third-party services. Their treatment under privacy law depends on the technology, the information disclosed, and its purpose. Where applicable, you may have the right to opt out of targeted advertising, the sale of personal information, or sharing for cross-context behavioral advertising. You can submit a request concerning these activities to hello@entredos.com. Cookie choices can also be managed through the available website controls.

9. Purchases and payment information

If you complete a purchase, the sales channel used determines which parties handle your payment and order information. Review the privacy information presented during the purchase process, including any notice from the payment provider or third-party sales platform. Do not send payment card details, account passwords, or authentication codes through general email or contact forms.

10. Retention

The appropriate retention period depends on the information and why it is needed. Relevant considerations include whether an account remains active, whether a requested service has been completed, whether information is needed to resolve a support issue, and whether legal recordkeeping obligations apply. You can request deletion of your personal information by contacting hello@entredos.com. Applicable legal requirements may require certain records to be retained after a deletion request.

11. Security

No website, electronic transmission, or storage system can be guaranteed to be completely secure. Use a unique password for your account and keep your login credentials private. If you suspect unauthorized account access or another security issue involving your information, contact hello@entredos.com.

12. Your privacy rights

Depending on your location and applicable law, your rights may include:

• Accessing your personal information.
• Correcting inaccurate information.
• Requesting deletion.
• Receiving a copy of your information.
• Withdrawing consent.
• Objecting to or restricting certain uses.
• Opting out of certain advertising activities or disclosures.
• Limiting certain uses of sensitive personal information.
• Challenging a decision concerning a privacy request.
• Submitting a complaint to the relevant authority.

To submit a request, email hello@entredos.com with the subject line “Privacy Request.” Describe the request and provide enough information to locate the relevant account or interaction. Identity verification may be necessary before information can be disclosed or changed. Do not send identity documents unless requested through an appropriate process. The availability of a right and any applicable exceptions depend on the law governing the request.

13. International services

Website providers and sales platforms may operate in countries different from your own. Whether your information is processed internationally depends on the services involved. For information about international processing relevant to your account, purchase, or other interaction, contact hello@entredos.com.

14. Adults-only website

Entredos is intended for adults aged 18 or older, or the higher minimum age required where they live. People below the applicable minimum age should not create an account, complete the quiz, subscribe, or submit personal information. If you believe someone below that age has provided personal information, contact hello@entredos.com.

15. External websites

Entredos may link to other websites or sales platforms. Their information practices are governed by their own privacy notices. Review those notices before providing information or completing a transaction.

16. Changes to this policy

This policy may be updated as the website and its services change. The date above identifies the latest revision. Where applicable law requires additional notice or new consent, an update to this policy alone does not replace those requirements.

17. Contact

For privacy questions, requests, or concerns: Entredos, hello@entredos.com